BT Mobile does not offer a specific NHS or Blue Light Card discount. NHS staff use the same plans as all other eligible customers.
BT Mobile SIM-only plans run on the EE network and are now available exclusively to BT Broadband customers. Any active deals are shown in the offer section above.
BT Mobile and the EE network
BT Mobile launched in 2015 as a mobile virtual network operator running on the EE network, which is owned by BT Group. This means plans use EE’s 4G and 5G coverage, among the widest and fastest in the UK.
BT Mobile stopped accepting new customers in October 2023, directing new mobile sign-ups to EE. It has since relaunched as a SIM-only option, available only to households that already hold BT Broadband.
BT Mobile SIM-only plans
The current SIM-only plans are exclusive to BT Broadband customers and can be managed on the same account as the broadband, with a single monthly bill. Halo broadband customers receive double data on selected plans.
Plans can be added or upgraded through the MyBT app subject to eligibility. Existing Family SIM customers who move to the newer plans cannot return to the Family SIM structure afterwards.
BT Mobile phones
BT Mobile does not sell handsets directly. New, refurbished, and SIM-free phones are offered through BT’s partner brand EE, with handset upgrades handled on the EE side rather than through a BT Mobile contract.
A BT Mobile SIM can be paired with a SIM-free or existing handset, and an existing number can be kept when switching to a BT Mobile SIM.
Other mobile deals for NHS staff
For a confirmed NHS mobile discount, the EE NHS discount gives 20% off airtime plans on the same network BT Mobile uses. The O2 NHS discount gives 25% off monthly airtime plans through the O2 Open scheme.
Further deals are on the Mobile Phones discounts page.
