Virgin Mobile UK ceased to operate as a standalone mobile brand in 2021 following the merger of Virgin Media and O2. Existing Virgin Mobile customers were migrated to Virgin Media, and the separate Virgin Mobile mobile network no longer offers new contracts or SIM plans. NHS staff looking for mobile deals through the Virgin group should instead check Virgin Media O2 options or the confirmed NHS network discounts listed on this site.
What happened to Virgin Mobile UK?
Virgin Mobile launched in the UK in 1999 as the world’s first mobile virtual network operator, running on T-Mobile’s infrastructure before later moving to EE. In 2021, following the completion of the Virgin Media and O2 merger to form Virgin Media O2, Virgin Mobile as a separate consumer brand was wound down. Existing Virgin Mobile subscribers were contacted about migration arrangements, and new Virgin Mobile contracts were no longer available from that point.
Virgin Media O2 and mobile today
The combined Virgin Media O2 entity offers broadband, TV and mobile services. Mobile through Virgin Media is now provided via O2, and customers with a Virgin Media broadband package can receive a free O2 SIM as part of the Volt benefit. Full details on current Virgin Media bundles including broadband and TV packages are on the Virgin Media NHS discount page.
NHS mobile discounts currently available
For confirmed NHS mobile discounts, O2 gives 25% off airtime plans via the O2 Open scheme, Vodafone gives 25% off pay monthly contracts, and EE gives 20% off pay monthly plans for verified NHS staff. The full list of confirmed mobile deals is on the Mobile Phones discounts page.
